At Metallic Arts Jewelry, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, place an order, subscribe to our newsletter, or interact with our services.
By accessing and using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website or make a purchase, we may collect certain information that is necessary to provide you with our products and services.
This may include your name, email address, phone number, billing and shipping address, order details, and payment-related information. Payment information is securely processed through trusted third-party payment providers, and we do not store your complete payment card details.
We may also automatically collect certain technical information when you browse our website, such as your IP address, browser type, device information, pages visited, and interactions with our website. This information helps us improve our online store and provide a better shopping experience.
How We Use Your Information
We use your personal information to process and deliver your orders, communicate with you regarding your purchases, respond to customer enquiries, and provide support when needed.
Your information may also be used to improve our website, understand customer preferences, develop our products, and create a smoother shopping experience.
If you choose to subscribe to our newsletter, we may use your email address to send you updates about new collections, special offers, promotions, and brand news. You can unsubscribe from these communications at any time by following the unsubscribe link included in our emails.
Legal Basis for Processing Your Information
We process your personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Your information may be processed when it is necessary to fulfill your order, provide our services, comply with legal obligations, protect our legitimate business interests, or when you have provided your consent for specific uses, such as marketing communications.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze website performance, and provide a more personalized browsing experience.
Cookies are small data files stored on your device when you visit a website. They allow us to remember your preferences, keep your shopping cart active, understand how visitors use our website, and improve our services.
We may use different types of cookies, including essential cookies that are required for the website to function properly, analytics cookies that help us understand website traffic and customer behavior, and marketing cookies that allow us to measure advertising performance and provide more relevant content.
Some cookies may be placed by trusted third-party services, such as Shopify, payment providers, analytics platforms, or advertising partners.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.
Sharing Your Information
We only share your personal information when necessary to operate our business and provide our services.
This may include trusted partners such as Shopify, payment providers, shipping companies, email marketing services, analytics providers, and advertising platforms.
These third parties are only permitted to process your information for the purposes required to provide their services. We do not sell, rent, or trade your personal information to third parties.
Data Storage and Security
We take appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
Your information is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, and complying with legal requirements.
Your Privacy Rights
If you are located in the European Economic Area, you have certain rights regarding your personal information. These include the right to access, correct, update, or request deletion of your personal data, as well as the right to withdraw consent where processing is based on consent.
If you would like to exercise any of these rights or have questions regarding your personal information, please contact us at:
Email: metallic.arts21@gmail.com
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices. Any updates will be published on this page with the revised date.