Shipping policy
At Metallic Arts Jewelry, every order is carefully prepared and packaged with attention to detail before being shipped.
Order Processing
Orders are processed within 1–3 business days after payment confirmation. During busy periods, such as holidays or new collection launches, processing times may vary slightly.
Delivery Times
Estimated delivery times depend on your location:
Cyprus: 1–3 business days
Greece: 3–5 business days
International orders: 5–15 business days
Please note that delivery times are estimates and may be affected by courier delays, public holidays, or circumstances beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location.
Free shipping is available on orders over €80 within Cyprus and Greece, and over €120 for international orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking details, where available.
Please ensure that your shipping address is correct before completing your purchase. We are not responsible for delays caused by incorrect delivery information provided by the customer.
Delayed or Lost Orders
If your order is delayed or appears to be lost, please contact us and we will assist you in communicating with the shipping provider.
We are committed to ensuring your order arrives safely and providing you with the best possible shopping experience.
Contact Us
For any questions regarding your order or shipping, please contact us:
Email: info@metallicartsjewelry.com