Terms of service

Overview

Welcome to Metallic Arts Jewelry! Throughout these Terms of Service, the terms "we", "us" and "our" refer to Metallic Arts Jewelry.

By accessing our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our website.

Access and Account

To place an order, you may be asked to provide personal information such as your name, email address, billing details, payment information and shipping address.

You agree that all information provided is accurate, current and complete.

Our Products

We make every effort to display our products as accurately as possible. However, colours may vary slightly depending on your screen settings and device.

As many of our products are handcrafted, slight variations in colour, size or finish may occur. These natural differences make each piece unique and are not considered defects.

We reserve the right to modify or discontinue products at any time without prior notice.

Orders

By placing an order, you are making an offer to purchase our products.

Orders are considered accepted only after payment has been successfully processed and you receive an order confirmation email.

We reserve the right to refuse or cancel any order if necessary, including in cases of pricing errors, suspected fraud or product unavailability.

Prices and Billing

All prices displayed on our website are subject to change without prior notice.

Shipping costs, taxes or customs fees (where applicable) are calculated separately during checkout unless otherwise stated.

You agree to provide accurate payment and billing information for every purchase.

Shipping and Delivery

Delivery times provided are estimates and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs procedures or circumstances beyond our control.

Once your order has been handed to the shipping carrier, responsibility for delivery passes to the carrier.

Returns and Exchanges

If your order arrives damaged or incorrect, please contact us within 7 days of receiving your order at info@metallicartsjewelry.com.

Returned products must be unused, unworn and returned in their original packaging.

For hygiene reasons, earrings cannot be returned or exchanged unless they arrive damaged or defective.

Please refer to our Refund Policy for complete return and exchange information.

Intellectual Property

All content on this website, including text, photographs, product images, logos, graphics and designs, is the property of Metallic Arts Jewelry and may not be copied, reproduced or used without prior written permission.

Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices or services provided by those third-party websites.

Privacy Policy

Your personal information is collected and processed in accordance with our Privacy Policy.

By using our website, you acknowledge that you have read and accepted our Privacy Policy.

Errors and Inaccuracies

We reserve the right to correct any typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping information or availability without prior notice.

Changes to These Terms

We may update these Terms of Service from time to time.

Any changes become effective immediately after being published on this website. Continued use of our website constitutes acceptance of the updated Terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us at:

Email: info@metallicartsjewelry.com